Shop-a-bility Survey

Quantity in Basket: none Code: TSSS Price:$195.00

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Ever need to know how to tweak your store to convert more browsing customers into sales? Let our team of shoppers place test orders in your store, evaluating the entire customer experience. We will have a team of 3-5 shoppers with varying internet experience shop your store and place test orders, then write conscise reports on their experience. We will evaluate the following: Overall Look & Feel Navigational Ability Instructions Privacy Policy Shipping Information Customer Service/Return Policy Our team will put this together in one easy to read recommendation report to assist you in determining how to correct defieciencies noted. We will offer advice on layout, placement of informational messages, avoiding 'sticker shocked' customers & abandoned baskets. Whether it is simple messages, rearrangement of information, module recommendations, or a re-design, we'll let you know, and can even be contracted to do the work for you.