Last Updated: December 14, 2025
This Services Agreement ("Agreement") is a valid legal agreement between
WolfPaw Hosting and Development LLC, a New Jersey Limited Liability Company
("WolfPaw," "we," "us," or "our") and you, the individual or entity ordering
WolfPaw's services ("you," "your," or "Customer"). This Agreement governs your
purchase and use of all Services provided by WolfPaw.
PLEASE READ THIS AGREEMENT CAREFULLY. By ordering, accessing, or using any
Services, you agree to be bound by the terms and conditions of this Agreement.
If you do not agree to these Terms of Service, do not use our Services.
WolfPaw reserves the right to reject any order for any reason prior to acceptance.
WolfPaw may amend this Agreement at any time by posting a revised version on
our website. You will be bound by the amended Agreement upon your continued
use of the Services after the revised Agreement is posted. You may identify
whether WolfPaw has revised this Agreement by the "Last Updated" date above.
1. Definitions and Scope of Services
1.1 "Services" means any and all services provided by WolfPaw, including
but not limited to:
• Website Hosting: Shared hosting, dedicated hosting, virtual private
servers, cloud hosting, and e-commerce platform hosting (including Miva Merchant,
Zen Cart, and other shopping cart platforms)
• Server Hosting and Management: Dedicated server provisioning, server
administration, security management, performance optimization, backup services,
and technical support
• Website Design and Development: Website design, development,
customization, maintenance, updates, and related creative services
• Software and Module Development: Custom software development,
module development, plugin development, extensions, integrations, and
customizations for e-commerce platforms and other software systems
• Related Services: Domain name registration, SSL certificates,
email hosting, DNS management, consulting, training, data migration, and
any other services offered by WolfPaw
1.2 "Deliverables" means any work product, software, code, modules,
designs, documentation, or other materials created by WolfPaw for you as part
of the Services.
1.3 "Licensed Material" means any software, code, modules, or other
materials licensed (not sold) to you by WolfPaw, including the WolfPaw
Antifraud Module and other proprietary software products.
1.4 "Your Content" means all data, content, materials, and information
that you or your end users upload, store, transmit, or display through the Services.
2. Fees and Payment Terms
2.1 Service Fees. WolfPaw may charge setup fees, recurring service fees,
hourly fees for professional services, project-based fees, and other fees as
applicable (collectively "Service Fees"). Unless otherwise specified in writing,
the Service Fees published on the WolfPaw website or provided in a written
quote or proposal are applicable to your Services. WolfPaw may amend Service
Fees at any time; changes to recurring fees will take effect at the start of
your next billing cycle.
2.2 Payment Terms. All Service Fees are due according to the payment
schedule specified in your order, invoice, or service agreement. All payments
must be made in U.S. Dollars. You authorize WolfPaw to charge your designated
payment method for all applicable fees. For recurring services, you authorize
automatic billing at the start of each billing cycle.
2.3 Late Payment. If payment is not received when due, WolfPaw may
charge a late fee of one and one-half percent (1.5%) per month on overdue
balances, or the maximum amount allowed by law if less. WolfPaw may also
charge administrative fees for returned checks or declined payments. You
agree to pay WolfPaw's reasonable collection costs, including attorneys' fees,
if collection action is required.
2.4 Suspension for Non-Payment. WolfPaw may suspend or terminate Services
without notice if you fail to pay when due. A reinstatement fee of Fifty
Dollars ($50.00) may be charged to restore suspended Services.
2.5 Domain Registration Fees. Domain registration and renewal fees are
non-refundable. WolfPaw may automatically renew domains up to fifteen (15) days
in advance of expiration for active accounts.
2.6 Project-Based Services. For website design, development, and custom
software projects, payment terms will be specified in the applicable proposal
or statement of work. Unless otherwise agreed, a deposit of fifty percent (50%)
is due before work begins, with the balance due upon completion.
3. Term and Termination
3.1 Term. This Agreement continues for the term specified in your service
order or, if no term is specified, on a month-to-month basis. Recurring services
automatically renew for successive terms of equal length unless terminated.
3.2 Termination for Convenience. Either party may terminate recurring
services at the end of the current term by providing at least thirty (30) days
written notice prior to the end of the term.
3.3 Termination for Cause. WolfPaw may suspend or terminate Services
immediately and without notice if you breach this Agreement, including but not
limited to failure to pay, violation of the Acceptable Use Policy, or any
conduct that WolfPaw determines, in its sole discretion, may harm WolfPaw,
its systems, or other customers.
3.4 Effect of Termination. Upon termination: (a) your right to use the
Services ceases immediately; (b) you remain responsible for all fees incurred
through the termination date; (c) WolfPaw may delete Your Content at any time;
(d) provisions that by their nature should survive will survive, including
warranty disclaimers, limitations of liability, indemnification, and
intellectual property provisions.
3.5 Refunds. Prepaid fees for the current term are generally non-refundable.
For project-based services, deposits are non-refundable once work has commenced.
WolfPaw may, in its sole discretion, provide refunds or credits on a case-by-case basis.
3.6 Third-Party Platform Licenses. For hosting services that include
third-party platform licenses (such as Miva Merchant), WolfPaw provides such
licenses at the discretion of the platform provider. WolfPaw is not responsible
for any actions, changes, or terminations by third-party platform providers.
License fee increases from platform providers may be passed through to you.
4. Warranty Disclaimers and Limitations of Liability
YOU AGREE THAT THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY IN THIS
SECTION 4 ARE REASONABLE AND ARE FUNDAMENTAL ELEMENTS OF THIS AGREEMENT.
WOLFPAW WOULD NOT BE ABLE TO PROVIDE THE SERVICES ON AN ECONOMIC BASIS
WITHOUT SUCH DISCLAIMERS AND LIMITATIONS.
4.1 AS-IS BASIS. WOLFPAW PROVIDES THE SERVICES AND ALL DELIVERABLES
ON AN "AS IS" AND "AS AVAILABLE" BASIS. WOLFPAW MAKES NO EXPRESS WARRANTIES
AND DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WOLFPAW DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE,
OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
4.2 NO WARRANTY OF RESULTS. WOLFPAW MAKES NO WARRANTIES REGARDING THE
RESULTS THAT MAY BE OBTAINED FROM THE SERVICES, INCLUDING BUT NOT LIMITED TO
ANY WARRANTIES REGARDING WEBSITE TRAFFIC, SEARCH ENGINE RANKINGS, SALES,
REVENUE, OR BUSINESS OUTCOMES.
4.3 INDEMNIFICATION. You agree to indemnify, defend, and hold harmless
WolfPaw and its officers, directors, employees, agents, and affiliates from
any and all claims, damages, losses, costs, and expenses (including reasonable
attorneys' fees) arising from: (a) your use of the Services; (b) Your Content;
(c) your violation of this Agreement or the Acceptable Use Policy; (d) your
violation of any law or third-party rights; or (e) any acts or omissions by
you or your end users.
4.4 LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW,
WOLFPAW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL,
OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS,
REVENUE, DATA, BUSINESS, OR GOODWILL, REGARDLESS OF THE THEORY OF LIABILITY
AND EVEN IF WOLFPAW HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
4.5 MAXIMUM LIABILITY. WOLFPAW'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS
ARISING FROM OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE LESSER OF:
(a) THE TOTAL SERVICE FEES PAID BY YOU TO WOLFPAW IN THE THREE (3) MONTHS
IMMEDIATELY PRECEDING THE CLAIM; (b) PROVEN DIRECT DAMAGES; OR (c) TEN
THOUSAND DOLLARS ($10,000.00).
4.6 Data Backup. You are solely responsible for maintaining backups of
Your Content. WolfPaw has no obligation to back up your data unless expressly
agreed in writing and paid for separately. WolfPaw is not liable for any loss
or corruption of Your Content.
5. Intellectual Property
5.1 WolfPaw IP. WolfPaw and its licensors retain all right, title, and
interest in: (a) the Services and underlying technology; (b) all WolfPaw
trademarks, logos, and branding; (c) all pre-existing code, libraries,
frameworks, and tools used in providing Services; and (d) any general knowledge,
skills, or techniques developed during the provision of Services.
5.2 Your Content. You retain all ownership rights in Your Content. You
grant WolfPaw a limited license to use, copy, store, and display Your Content
solely as necessary to provide the Services.
5.3 Custom Deliverables. For custom website design, development, and
software projects, ownership of Deliverables will be as specified in the
applicable proposal or statement of work. Unless otherwise agreed in writing:
(a) upon full payment, you receive a non-exclusive license to use the
Deliverables for your business purposes; (b) WolfPaw retains ownership of all
underlying code, frameworks, and reusable components; (c) WolfPaw may reuse
general concepts, techniques, and non-client-specific code in future projects.
5.4 Licensed Material. WolfPaw software products, including modules and
plugins, are licensed, not sold. Your license to use Licensed Material is
non-exclusive, non-transferable, and subject to the applicable license terms.
You may not reverse engineer, decompile, modify, or create derivative works
from Licensed Material except as expressly permitted by applicable law.
5.5 Third-Party Components. The Services and Deliverables may include
third-party software, libraries, or components subject to their own license
terms. You agree to comply with all applicable third-party license terms.
6. Acceptable Use and Restrictions
6.1 Acceptable Use Policy. Your use of the Services is subject to
WolfPaw's Acceptable Use Policy ("AUP"), available at
http://www.wpcomp.com/legal/AUP.html, which is
incorporated by reference. In the event of conflict between this Agreement
and the AUP, the AUP governs.
6.2 Your Responsibilities. You are responsible for: (a) all activities
under your account; (b) Your Content and ensuring it does not violate any laws
or third-party rights; (c) maintaining the security of your account credentials;
(d) complying with all applicable laws and regulations.
6.3 Resource Usage. You agree not to use excessive server resources
(CPU, memory, bandwidth, disk space) beyond the limits of your service plan.
WolfPaw may take corrective action, including suspension, if your usage
negatively impacts other customers or system performance.
6.4 Prohibited Activities. You may not use the Services to: (a) violate
any law or regulation; (b) infringe intellectual property rights; (c) transmit
malware, spam, or harmful content; (d) attempt to gain unauthorized access to
any systems; (e) engage in any activity that disrupts the Services or harms
WolfPaw or other customers.
7. Confidentiality
7.1 Your Confidentiality Obligations. You acknowledge that in using the
Services, you may have access to WolfPaw's confidential information, including
pricing, technical specifications, business processes, and proprietary methods.
You agree to maintain the confidentiality of such information and not disclose
it to third parties.
7.2 No Confidentiality Obligation on WolfPaw. Unless separately agreed
in writing, WolfPaw has no obligation to maintain the confidentiality of any
information you provide to us. Do not provide information to WolfPaw that you
wish to keep confidential unless you have a separate written confidentiality
agreement with WolfPaw.
8. Privacy and Data Protection
8.1 Privacy Policy. WolfPaw's collection and use of personal information
is governed by our Privacy Policy at
http://www.wpcomp.com/legal/privacy-policy.html.
8.2 Your Data Responsibilities. You are solely responsible for: (a) all
data you or your end users upload, store, or transmit through the Services;
(b) providing appropriate privacy notices to your customers; (c) obtaining
necessary consents; (d) complying with all applicable data protection laws;
(e) responding to any data subject requests from your customers.
9. Notices
9.1 Your Contact Information. You are responsible for providing and
maintaining accurate contact information, including a valid email address.
WolfPaw is not responsible for communications that are undelivered due to
outdated or inaccurate contact information.
9.2 Notice Methods. WolfPaw may provide notices via email to your
registered email address, which is deemed received when sent. Notices to
WolfPaw must be sent in writing to: WolfPaw Hosting and Development LLC,
Attn: President, or via email to legal@wpcomp.com.
10. General Provisions
10.1 Governing Law. This Agreement is governed by the laws of the
State of New Jersey without regard to conflict of laws principles. You
consent to the exclusive jurisdiction and venue of the state courts in
Bergen County, New Jersey, or the federal courts in the District of New Jersey.
10.2 Force Majeure. WolfPaw is not liable for delays or failures in
performance resulting from circumstances beyond its reasonable control,
including acts of God, natural disasters, war, terrorism, labor disputes,
government actions, power failures, internet disruptions, or third-party
service failures.
10.3 Severability. If any provision of this Agreement is held invalid
or unenforceable, the remaining provisions remain in full force and effect.
10.4 Waiver. WolfPaw's failure to enforce any provision of this
Agreement does not constitute a waiver of that provision or any other provision.
10.5 Assignment. You may not assign this Agreement without WolfPaw's
prior written consent. WolfPaw may assign this Agreement to any affiliate or
successor in interest.
10.6 Entire Agreement. This Agreement, together with the AUP, Privacy
Policy, any applicable proposals, statements of work, and order forms,
constitutes the entire agreement between you and WolfPaw regarding the Services
and supersedes all prior agreements and understandings.
10.7 Age Requirement. You represent that you are at least 18 years of
age and have the legal authority to enter into this Agreement.
10.8 Contact. Questions about these Terms of Service may be directed to:
WolfPaw Hosting and Development LLC
Email: legal@wpcomp.com
Website: www.wpcomp.com