Last Updated: December 14, 2025

1. Introduction
WolfPaw Hosting and Development LLC ("WolfPaw," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including: website hosting, server hosting and management, website design and development, software and module development for e-commerce and other software platforms, our software products (including the WolfPaw Antifraud Module), and all related services (collectively, the "Services").

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

WolfPaw reserves the right to make changes to this Privacy Policy at any time. You agree that any changes will be effective when posted online at this location and that your continued use of WolfPaw's Services will constitute your acceptance of any changes or additions to this Privacy Policy. You may identify whether WolfPaw has revised this Privacy Policy by noting the "Last Updated" date above.

2. Information We Collect

2.1 Information You Provide Directly
We collect information you voluntarily provide when using our Services, including:
• Account Information: Name, email address, phone number, mailing address, and company name when you create an account or purchase services
• Payment Information: Credit card numbers, billing address, and other payment details necessary to process transactions
• Technical Information: Domain names, server configurations, website data, design assets, source code, project specifications, and other technical materials related to your hosting account or development projects
• Communications: Information contained in support tickets, emails, and other correspondence with us
• Software License Information: Registration codes and license keys for our software products, as well as your shopping cart platform license information (e.g., Miva Merchant license details) when required for module installation or support
• Third-Party Service Credentials: Account information for third-party services required to support our modules, such as MaxMind account IDs, payment gateway credentials, shipping provider API keys, and similar service account details that you provide to us for configuration or troubleshooting purposes

You must provide all of the information we request from you when purchasing our Services. When you purchase our Services, you agree to provide and maintain accurate, complete, and updated information.

2.2 Information Collected Automatically
When you access our Services, we automatically collect certain information, including:
• Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and access times
• Device Information: Device type, unique device identifiers, and mobile network information
• Cookies: Small text files that are sent to your browser and stored on your computer to deliver content specific to your interests and to recognize you when you visit our Services

2.3 Information Collected by Our Software Products
Our software products, such as the WolfPaw Antifraud Module, may collect the following information from your customers' transactions for fraud detection purposes:
• IP addresses
• Email addresses
• Billing and shipping addresses
• Transaction amounts
• Device and browser information

Note: This information is collected by software installed on your servers. You, as the merchant, are the data controller for your customers' information.

3. How We Use Your Information
We use the information we collect for the following purposes:
• Service Delivery: To provide, maintain, and improve our Services
• Account Management: To create and manage your account, process payments, and provide customer support
• Communication: To send transactional emails, service updates, security alerts, and support messages
• Fraud Prevention: To detect, prevent, and respond to fraud, security threats, and abuse
• Legal Compliance: To comply with legal obligations and respond to lawful requests from authorities
• Business Operations: To analyze usage patterns, improve our Services, and develop new features

4. Third-Party Data Sharing

4.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
• MaxMind, Inc.: Fraud detection and risk scoring (minFraud service). Data shared includes IP address, email, billing/shipping address, transaction amount, and device information. MaxMind's privacy policy governs their handling of this data. You can review MaxMind's privacy policy at maxmind.com/en/privacy-policy.
• Payment Processors: Payment card information and billing address for payment processing
• Data Center Providers: Server data and hosted content for infrastructure services

4.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal processes (subpoenas, court orders, government requests), requests from law enforcement or regulatory authorities, or to protect our rights, property, or safety, or that of our users or the public.

4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of that transaction. The acquiring entity will be bound by the terms of this Privacy Policy with respect to your information.

4.4 No Sale of Personal Information
We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies
We use cookies to keep track of your use of our Services. Cookies are small text files that are sent to your browser and stored on your computer.

Types of Cookies We Use:
• Essential Cookies: Required for website functionality, authentication, and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how visitors use our website

Managing Cookies: You can control cookies through your browser settings. Most browsers allow you to view and delete existing cookies, block all cookies or specific types of cookies, and set preferences for certain websites. Note that disabling certain cookies may affect the functionality of our Services.

6. Data Retention
We retain your personal information for as long as reasonably necessary to provide our Services to you, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and applicable legal requirements. When data is no longer needed, we may delete or anonymize it at our discretion.

7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure. Any transmission of data on or through the use of our Services is at your own risk. You are responsible for maintaining the security of your account credentials. WolfPaw is not liable for any unauthorized access to your data.

8. Your Privacy Rights

8.1 Requests Regarding Your Information
You may contact us to request access to, correction of, or deletion of your personal information. We will consider such requests and respond as we deem appropriate, subject to legal requirements and our legitimate business interests.

You have the ability to correct or change certain information in our records, such as your address and contact information. The process for changing your information is described on our website at http://www.wpcomp.com/support/. You may change this information at any time and as often as necessary.

8.2 California Residents
California residents may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information.

8.3 European Residents
If you are located in the European Economic Area or United Kingdom, you may have additional rights under applicable data protection laws. Please contact us with any requests.

9. International Data Transfers
We are based in the United States and process data primarily in the U.S. If you access our Services from outside the United States, your information will be transferred to, stored, and processed in the U.S. By using our Services, you consent to such transfer and processing.

10. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy
We may update this Privacy Policy at any time by posting a revised version on our website. Changes are effective when posted. Your continued use of our Services after any changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us
This Privacy Policy is incorporated into and subject to the Terms of Service that you accept when ordering our Services. If you have questions about this Privacy Policy, please contact us:

WolfPaw Hosting and Development LLC
Email: legal@wpcomp.com
Website: www.wpcomp.com